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Godfather Extreme Sports
Cancellation/Return/Refund Policy:
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- Due to the nature of the products listed on our website and in our brick
& mortar store ALL SALES ARE FINAL. Please refer to the warranty chart
for defective items.
- Returns are not available unless Airosft Godfather Xtreme Sports
has pre-authorized the return under extreme circumstances.
- All dead on arrival (DOA) warranty claims must be made within 48 hours
of the receipt of package.
- All items returned to GXS must first receive authorization from GXS RMA
Department. Please e-mail info@godfatherextremesports.com for return
requests. Please do not ship back anything without prior authorization from
GXS.
- Any item(s) sent back without prior authorization will not be processed.
- All RMA returns must be accompanied with the issued RMA number as well
as any requested information(i.e. e-mail correspondence, written note of a
summarized phone conversation with GXS).
- Please keep in mind that you are not our only customer, RMA's take time
to process. In order to be fair to everyone all RMA's will be processed in
the order that they are received.
- A %15 restocking fee will be applied to all items authorized for return
by Airsoft GI's RMA Department,As well as walk ins
- If you would like to cancel an order you must do so by calling GXS at
732-529-5284. If the package has already been delivered to UPS a %15
restocking fee will be applied as well as additional transportation charges.
- Restocking fee and rate is subject to change at any time, at the
discretion of GXS.
- All upgrade parts are sold as is, all sales final, absolutely no
exceptions.
- Shipping charges are not refundable, and return shipping for any item(s)
is not covered under any warranty, absolutely no exceptions.
- Removal of orange tip and/or the use of low quality BB's(found at
sporting goods stores) voids any and all warranty.
All
warranties are in effect the date of purshase.
- All airsoft guns purchased from Godfather Extreme Sports Also Known
as Godfather Paintballare covered under a 48 hour, comprehensive, warranty.
Subject to the exclusions contained below, GXS warrants all airsoft
guns sold through www.godfatherpaintball.com and GXS walk-in store to be free
from manufacturer defects in materials and workmanship under normal consumer
usage for 48 hours.
- GXS, at its option, will at no charge repair or replace all airsoft guns
that do not conform to this warranty. We may use functionally equivalent,
reconditioned/refurbished/pre-owned or new products, accessories or parts.
Shipping, both to, and from, GXS is not covered by Airsoft GI and is the
sole financial responsibility of the product owner.
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To
receive this warranty for your airsoft gun, please contact Airsoft GI at
info@godfatherExtremesports.com with your name and order number and a
description of the problem.
Exclusions:
Abuse and Misuse. Defects or damage that
result from: (a) improper operation, storage, misuse, or abuse, accident or
neglect, such as physical damage (cracks, scratches, etc.) to the surface of
the product resulting form misuse; (b) contact with liquid, water, rain,
extreme humidity perspiration, sand, dirt or the like, extreme heat, or
food; (c) use of the products for commercial purposes or subjecting the
product or accessory to abnormal usage ro conditions; or (d) other acts
which are not the fault of GXS, are excluded from coverage.
Unauthorized Service or
Modification. Defects or damages resulting from service,
testing, adjustment, installation, maintenance, alteratino, or modification
in any way by someone other than GSX are excluded from coverage. This
includes removal or alteration of the orange safety tip. Products that show
evidence of tampering are excluded from coverage.
Other
Limitations. Any Implied warranties, including without
limitation the implied warranties of merchantability and fitness for a
particular purpose, shall be limited to the duration of this limited
warranty, otherwise the repair or replacement as provided under these
express limited warranty is the exclusive remedy of the consumer, and is
provided in lieu of all other warranties, express of implied. In no even
shall GXS be liable, whether in contract or tort (including negligence) for
damages arising out of or in connection with the ability or inability to use
the products to the full extent these damages may be disclaimed by law.
- The aforementioned warranty applies to Echo 1 guns for the duration of
14 days. The GXS warranty for Echo 1 guns is completely exclusive from the
Echo 1 manufacturers warranty and covers magazines, batteries, and chargers.
- Echo 1 guns are also covered by a 30 days manufacturer warranty that
covers internal parts only, for warranty claims after 14 days please contact
Echo 1 at www.echo1usa.com
- After the GXS warranty expires, the customer is responsible for
contacting the manufacturer on warranty issues, if applicable.
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